E911 Dispatch / Communications Division

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Marathon County Radio / Pager Report Form

Overview

The Communications Division's role is the efficient exchange of information in the interest of public safety.

The Communications Division receives all E-911 Emergency calls for Marathon County. In addition to emergency calls, numerous routine service calls and administrative calls are received for the Sheriff's Office, Wausau Police Department, and all other municipal police, fire, and EMS agencies located in Marathon County.

The Communications Division is staffed 24 hours per day, 365 days per year, and serves seventy eight (78) agencies in Marathon County including 12 law enforcement agencies, 33 EMS agencies, and 33 fire departments. 

Additional Responsibilities

In addition to their primary radio and telephone duties, dispatchers also:

  • Issue severe weather warnings and sound the tornado sirens
  • Monitor Courthouse Security systems
  • Dispatch special response teams (S.W.A.T., Bomb Squad, Dive Team, Crisis Negotiations Team, etc.)
  • Serve on special teams such as Crisis Negotiators, Tactical Communications, CPR and First Aid Instructors, Training Officers, and perform Public Service Presentations
  • Notify after-hours on-call personnel for city/county/municipal agencies such as the District Attorney's Office, Department of Public Works, County Highway Department, Child Protective Services, Medical Examiners, DNR, Chaplain Services, and others.

Radio Technician

The Office has a full-time Radio Technician that services and maintains all department radio equipment including the E-911 system, microwave towers, paging system, Mobile Data Computer (MDC) systems, and mobile and portable radios.